退貨及換貨 Return & Exchange

我們期望 閣下享受愉快的購物體驗，如有任何查詢或遇到任何問題，歡迎電郵至

貨品於運送前，我們會檢查完好和妥善包裝，特別是易碎品會以保護物包好。如貨品送抵時出現損毀或錯誤，請於收貨後48小時內以電郵聯絡我們，並保留貨品及所有原包裝和收據。經了解情況後我們將提供換貨服務。所有退換的貨品必須是未經使用及保持原有狀況；如果產品附有該品牌的禮盒，亦需要完整地退回；否則將不會提供換貨服務。

We want you to be completely happy with your purchase. If for any reason you are not satisfied or any query, please kindly email us at: 

All goods undergo comprehensive quality control and are checked for faults and damage before they are sent to customers, and we will properly pack all goods before delivery, especially for fragile items. In case of goods arriving damaged or not as ordered item, please inform us by email within 48 hours, and keep the goods with all packaging and receipt. We will offer exchange service if the proof is provided. All return or exchange items must be unused and in their original condition. If the items purchased include a branded box, this must also be returned undamaged.  Items will not be accepted if they have been used, washed, damaged or altered in any way.